During service, no one can step away to take a reservation call or answer a catering question. Standby sets up an AI support team that handles reservations, catering inquiries, and review responses — so your team stays on the floor where they're needed.
The dinner rush is exactly when the phone rings most — and exactly when no one can answer it. Catering inquiries, large-party reservations, and after-hours questions often go unanswered simply because everyone's working the floor.
An AI support team handles reservations and routine questions any time, drafts responses to reviews for your approval, and makes sure catering leads get a same-day response instead of going cold.
Handled around service, not in the way of it.
Party size, timing, and dietary notes captured and confirmed automatically, straight into your booking system.
Menu and pricing info sent same-day, with a tasting or planning call booked before the lead goes cold.
Responses to new reviews drafted in your voice, waiting for a one-tap approval.
We scope this at your audit — most modern reservation and POS platforms can connect, and we'll tell you plainly if yours can't.
It's set up on your actual menu and policies, and anything it's not confident about gets routed to your staff instead of guessed at.
Most restaurants and cafés land in Build & Teach (~$1,500–5,000) after an AI Readiness Audit (~$300–750, credited toward the build).
How local Charlottesville-area businesses use Standby to stay on top of calls, booking, and follow-up.
Read more →How local Albemarle County-area businesses use Standby to stay on top of calls, booking, and follow-up.
Read more →How an AI front desk keeps a dental practice's schedule full without adding staff.
Read more →A plain-language look at your phones and bookings — no pressure, no jargon.
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